Terms of Service

1. Acceptance of Terms

By accessing or using the Rio Fence Co. website at riofencelincoln.com, submitting an estimate request, or communicating with us via phone, SMS, or email, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Services

Rio Fence Co. provides residential and commercial fencing installation, repair, and related services in Lincoln, Nebraska and surrounding areas. Use of our website is intended to facilitate contact with our business for the purpose of obtaining estimates and scheduling services.

Submitting an estimate request form does not constitute a binding agreement or guarantee of service. All projects are subject to a site visit, estimate approval, and scheduling availability.

3. SMS and Text Message Communications

By providing your phone number and consenting to receive text messages from Rio Fence Co., you agree to the following:

• Transactional messages: You may receive SMS messages related to your estimate request, appointment scheduling, project updates, and follow-up communications regarding services you have inquired about.
• Marketing messages: If you have explicitly opted in to marketing communications, you may receive promotional messages including seasonal offers and service announcements.
• Opt-out: You may opt out of SMS messages at any time by replying STOP to any message. After opting out, you will receive one confirmation message and no further SMS communications.
• Help: Reply HELP to any message for assistance, or contact us directly at (402) 326-0936.
• Message frequency: Message frequency varies based on your inquiry and project status. Typical customers receive 2–6 messages per project.
• Message and data rates: Standard message and data rates may apply depending on your mobile carrier and plan.
• No sharing: We do not share your phone number or SMS opt-in consent with third parties for their own marketing purposes.

4. Accuracy of Information

We strive to provide accurate information on our website, including service descriptions, service areas, and contact information. However, we do not warrant that all information is complete, current, or error-free. Pricing, availability, and scope of services are subject to change and will be confirmed at the time of your estimate.

5. User Responsibilities

When using our website or communicating with us, you agree to:

• Provide accurate and complete information when submitting forms
• Use our website and communications only for lawful purposes
• Not submit false, misleading, or fraudulent information
• Not attempt to interfere with or disrupt our website or systems

6. Intellectual Property

All content on this website — including text, images, logos, and graphics — is the property of Rio Fence Co. or its content suppliers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use our content without prior written permission.

7. Third-Party Links and Services

Our website may contain links to third-party websites or use third-party services (such as Google Maps, Facebook, or our CRM platform). We are not responsible for the content, privacy practices, or terms of those third-party services. Your use of third-party services is governed by their respective terms and policies.

8. Limitation of Liability

To the fullest extent permitted by law, Rio Fence Co. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services, including but not limited to damages for loss of data, loss of profits, or business interruption.

Our total liability for any claim arising from these terms or your use of our services shall not exceed the amount you paid to us for the specific service giving rise to the claim.

9. Disclaimer of Warranties

Our website is provided "as is" without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

10. Governing Law

These Terms of Service are governed by the laws of the State of Nebraska, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved in the courts of Lancaster County, Nebraska.

11. Changes to These Terms

We reserve the right to update these Terms of Service at any time. The "Last updated" date at the top of this page will reflect any changes. Your continued use of our website or services following any changes constitutes acceptance of the updated terms.